About Us

About Us

PrintPoint Solutions LLC is an independent business focused on helping customers better understand common printer setup, connectivity and everyday printing problems.

Printers can behave differently depending on the model, computer, mobile device, operating system and network being used. Our goal is to make common printer-related information easier to understand without unnecessary jargon.

We assist with questions involving initial printer setup, wireless connections, printers displaying offline status, scanning difficulties, printing problems and other commonly encountered situations.

Our business operates independently. We are not a printer manufacturer and are not affiliated with, endorsed by or authorized by printer brands unless we specifically state otherwise.

When a paid service is available, customers should receive information about the service and applicable charge before deciding whether to proceed.