Having trouble setting up, connecting or using your printer? Find clear guidance for common printer issues and learn what steps may help with your specific situation.
Printers are used at home, in small businesses and in offices for everything from personal documents to everyday business tasks. When settings, connections or device configurations change, printing may not always work as expected.
Our website provides straightforward information to help users better understand common printer setup, connection, scanning and printing problems.
Home printers often connect to several devices, including laptops, phones and tablets. Changes to Wi-Fi settings, devices or printer configuration can sometimes interrupt normal printing.
Common uses include:
School and study materials
Household documents
Photos and creative projects
Forms, tickets and receipts
Office printers may be connected to multiple computers or shared across a local network. Keeping the printer and connected devices configured correctly can make everyday printing more convenient.
Common uses include:
Reports and business documents
Invoices and records
Presentations
Forms and correspondence
Explore common printer situations and the basic troubleshooting options that may be available.
A simple process designed to help us understand what you're experiencing before discussing available options.
Provide the printer manufacturer or model and the type of device you're trying to use with it.
Describe the problem, any messages shown on the printer and anything that changed before the issue began.
We'll help you understand troubleshooting options relevant to the information you've provided.
Whether you're dealing with setup, connectivity, scanning or everyday printing problems, you can contact us to discuss the issue and available assistance.